Terms of Service

Our service terms and conditions

Last updated: 9/10/2026

1. Service Description

Bold Profiles provides professional recruiting and talent acquisition services for technology companies and startups. Our services include contingency recruiting, retained search, and recruitment process outsourcing (RPO) solutions.

We specialize in placing software engineers, data scientists, product managers, and technical leadership roles across various industries.

2. Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information about job requirements
  • Respond promptly to candidate submissions and feedback requests
  • Conduct interviews and provide timely feedback
  • Maintain confidentiality of candidate information
  • Comply with all applicable employment laws and regulations
  • Pay fees according to agreed-upon terms

3. Candidate Responsibilities

Candidates using our services agree to:

  • Provide accurate and truthful information
  • Maintain professional conduct throughout the process
  • Notify us of any changes in availability or interest
  • Respect the confidentiality of client information
  • Attend scheduled interviews and meetings

4. Payment Terms

Payment terms vary by service type:

  • Contingency Recruiting: Payment due upon successful placement
  • Retained Search: Monthly retainer plus placement fee
  • RPO Services: Monthly subscription plus per-hire fees

All fees are non-refundable unless otherwise specified in writing. Late payments may result in service suspension.

5. Confidentiality

Both parties agree to maintain strict confidentiality regarding:

  • Business strategies and proprietary information
  • Candidate personal and professional details
  • Client hiring plans and requirements
  • Financial terms and agreements

This confidentiality obligation survives the termination of our business relationship.

6. Service Guarantees

We provide the following guarantees:

  • Contingency Recruiting: No upfront fees, payment only upon successful placement
  • Retained Search: Guaranteed placement or money-back guarantee
  • RPO Services: Performance-based metrics and ongoing optimization

Specific guarantee terms will be detailed in individual service agreements.

7. Limitation of Liability

Bold Profiles' liability is limited to:

  • The amount paid for services in the 12 months preceding any claim
  • Direct damages only (no consequential or punitive damages)
  • Claims arising from our gross negligence or willful misconduct

We are not liable for hiring decisions, candidate performance, or business outcomes.

8. Termination

Either party may terminate our agreement with written notice:

  • Immediate termination: For material breach or illegal activities
  • 30-day notice: For convenience or performance issues
  • Ongoing obligations: Confidentiality and payment obligations survive termination

9. Intellectual Property

All intellectual property rights remain with their respective owners. We retain rights to:

  • Our recruiting methodologies and processes
  • Client relationship management systems
  • Marketing materials and brand assets
  • Industry insights and thought leadership content

10. Governing Law and Disputes

These terms are governed by the laws of Boston, MA, United States. Any disputes will be resolved through:

  • Good faith negotiation between parties
  • Mediation if negotiation fails
  • Binding arbitration in Boston, MA if mediation fails
  • Court proceedings only as a last resort

11. Changes to Terms

We may update these terms from time to time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of updated terms.

12. Contact Information

For questions about these terms or to discuss specific service agreements, please contact us:

Email: hello@boldprofiles.com

Company: Bold Profiles

Address: Boston, MA

Service Hours: Monday - Friday, 9:00 AM - 6:00 PM EST